Terms & Conditions

Tentative Bookings

All bookings are held as tentative for a maximum of 14 days. The initial deposit and signed acceptance must be received within 14 days of the date of the initial booking request or the function space will be released without notice.

Confirmed Bookings

All bookings will be confirmed once the signed acceptance and payment guarantee form have been received and the initial deposit for event space has been processed  Bookings are not confirmed until an initial deposit has been received. This payment can be made by direct deposit, cheque or credit card payment and it should be noted that a purchase order will not be accepted in place of a monetary deposit.

Payment Terms

All accounts will be required to be paid in full 7 days prior to your event, and a credit card number is required to be held as a guarantee for any additional charges that may be incurred. All additional charges are to be paid at the conclusion of the event, which may also include any charges not authorised in the original contract.

Payment Options

Credit Card

Payment will be settled 7 working days prior to the event start date using the nominated credit card. Please note a commission fee of 2% will be applied to the total of the account.

Direct Deposit

Payment must be received no less than 7 working days prior to the event start date and a remittance advice must be forwarded to Destiny Centre as proof of this payment. Should you choose this method of payment, a credit card is also required at the time of booking as a guarantee of payment. Should payment not be received 7 working days prior to the event start date, the credit card on file will be charged.

Cheque

Should you choose this method, payment must be received by Destiny Centre no less than 7 working days prior to the event start date. Please note, a credit card is also required at the time of booking as a guarantee of payment. Should payment not be received 7 working days prior to the event start date, the credit card on file will be charged.

Payment Schedule

Initial Deposit Of 20%

An initial deposit of 20% will be required upon the confirmation of the event. This will ensure the event is confirmed and the agreed dates and venues are reserved for your exclusive use.

Bond $500 is required 7 days prior to the event.

7 Working Days Prior To The Event

Full and final payment of the remaining estimated value of the event is to be confirmed by this date. Final numbers for catering purposes must be supplied at this time. The event will then be considered paid in full and will proceed.

Event Cancellations/Amendments To Dates

Note: All cancellations/amendments must be received in writing to Destiny Centre. These cancellation policies apply to all rooms.

Cancellations/amendments to dates of more than 30 working days prior to the event start date

Written cancellations received more than 30 working days prior to the event commencing will be refunded the full deposit. For those bookings with an amendment to the dates, the deposit will be carried across to the new date. Please note, the transfer of dates applies once only. Should the date be amended more than once, 100% of the deposit will be forfeited.

Cancellations/amendments to dates between 29 & 14 working days prior to the event start date

Written cancellations or amendments received between 29 and 14 working days prior to the event commencing will forfeit the full deposit.

Cancellations/amendments to dates between 13 & 4 working days prior to the event start date

Written cancellations or amendments received between 13 and 4 working days prior to the event commencing will forfeit the full deposit .Additional catering and room hire charges may apply at the discretion of Destiny Centre.

Cancellations/amendments to dates less than 3 working days (72 hours) prior to the event start date

Written cancellations or amendments received less than 3 working days prior to the event commencing will forfeit the full deposit. Additional catering and room hire charges equivalent to 100% of the estimated charge of the event will also apply.

Guaranteed Numbers And Catering Requirements

Confirmation of the number of guests attending the function is required 14 days prior to the event start date: 

Kitchen: Hirers are only permitted in the kitchen. Hirers are not to use the fryers or enter the store room. The hirer takes full responsibility that the kitchen will be left the way it was found, all mess is to be cleaned up and all dishes are to be washed and put away. If cleaning is required the hirer will be charged at the full rate.

Additional Charges/Surcharges

In the event of room set up requirements being amended within 7 working days of the event start date; Destiny Centre reserves the right to charge a fee of $200.00.

An additional labour charge may apply if your event continues after the agreed completion time. In the event of your function continuing after midnight, a service charge of $400.00 will apply for each additional hour or part thereof.

At the discretion of Destiny Centre, a surcharge may be applicable for events held on weekends, public holidays and gazetted holidays. An entertainment license may apply, subject to local legislation.

Prices

The prices are current prices at the time of quotation (exclusive of GST) but may be subject to change at management’s discretion to meet any form of rising costs. Prices may increase at any time without notice due to increased direct costs or changes in, or introduction of government charges and/or taxes.

Responsibility

Should Destiny Centre be unable to provide the facilities reserved due to circumstances beyond our control, no further claim other than an entitlement to a full refund of any deposits previously paid may be made. Every effort will be made to provide the organiser with reasonable notice should this situation arise.

Compliance

The hirer will be responsible to ensure the orderly behaviour of attendees and Destiny Centre reserves the right to remove those persons who in its opinion are creating a disturbance. This includes instances of behaviour that may affect the enjoyment of Destiny Centre by other guests.

Security

Destiny Centre reserves the right to request security requirements at the hirer’s expense. Every effort will be made to discuss these arrangements with the hirer as soon as possible after contracting an event.

Cleaning

General and normal cleaning is included in the cost of the room hire. Additional charges may be incurred in instances where an event has created cleaning requirements that are considered to be over and above normal cleaning.

Displays, Signage And Damage

The hirer will be held responsible for any damage sustained to Destiny Centre property. Destiny Centre reserves the right to request a bond, which is fully refundable on the successful completion of your function.

The hirer will be financially liable for any damage caused to Destiny Centre property through their own action or through the action of their appointed contractors or attendees.

Destiny Centre does not permit anything to be attached or affixed to any wall or other surface without prior written consent.

Advertising And Photography/Recording Of The Event

Prior permission is required to use the Destiny Centre name and/or logo in print and/or audio visual display. All proposed artwork must be approved by Destiny Centre management prior to publication. Prior permission is also required for photography, sound or video recording events or attendees in the Destiny Centre facilities.

Insurance

Destiny Centre will take all necessary care, but cannot take responsibility for the damage or loss of items before, during or after a function.  The hirer needs to arrange their own insurance cover for property damage and public liability where appropriate. As it is a requirement of Destiny Centre that public Liability Insurance for the Event in place. Therefore the hirer will need to arrange insurance and provide Destiny Centre with a copy of the relevant Certificate of Currency with the Venue hire contract.

Outside Contractors

For all exhibitors and stage setups produced by outside contractors, plans must be approved by Destiny Centre Management, a minimum 30 days prior to your Event. If you directly engage any contractor/ agent to render services for you within Destiny Centre. Such contractor / agent must establish to the satisfaction of Destiny Centre that they have currently in force adequate Workers Compensation and Public Liability Insurance. They must also agree to provide documentary evidence of such insurance to the Destiny Centre.

You will further be responsible to indemnify and keep indemnified, Destiny Centre from and against all liabilities, actions, claims, demands, losses, damages, costs and expenses for or in respect of loss or of damage to property, loss of life or personal injury to persons for which Destiny Centre may be come liable by reason of any act or omission on the part of you or your contractors, agents or servants. The outside contractors must liaise with Destiny Centre Management in all matters of delivery, setups, break down and removal of items, displays, merchandise, etc. They must also be inducted prior to working at Destiny Centre.

Liability For Client Merchandise/ Goods

Destiny Centre will not accept any responsibility for damages or loss of merchandise or other goods left in Destiny Centre or function area more than 48 hours after the function has concluded. Any goods remaining at Destiny Christian Centre after this time will be deemed abandoned and Destiny Centre may dispose of or otherwise deal with those goods as if those goods were the property of the Destiny Centre. Destiny Centre will not be responsible to the hirer for loss it may suffer as a result.

Delivery And Collection Of Goods

Destiny Centre will only accept the delivery of goods two (2) working days prior to the event. After the event all goods must be collected within two (2) working days. Destiny Centre accepts no responsibility for any items delivered or left for collection and accepts no responsibility for damage to, or loss of these items. Destiny Centre must also be notified in advance of all items that are to be delivered to Destiny Centre.

Alcohol And Drugs

Alcohol and drugs are not permitted in the facility.

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